Compensation for Housing Disrepair Claims

Reading Borough Council

What you need to know

  • Thousands of social housing tenants in the UK are living in properties affected by damp, mould, leaks, electrical faults, defective heating and other serious disrepair that can harm health and wellbeing.

  • Reading Borough Council is a local authority landlord responsible for managing council homes across Reading. It is legally obligated to keep those homes safe, habitable, and in good repair. You may be entitled to compensation if you've reported issues and the Council hasn't resolved your complaints promptly.

  • At Premier Legal Assist, we connect Reading tenants to specialist housing disrepair solicitors who work on a no-win, no-fee basis to ensure tenants get essential repairs completed and secure compensation for the losses caused by the Council’s inaction.

Find out if you’re eligible to claim against Reading Borough Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair means your landlord (Reading Borough Council) has failed to make necessary repairs, leaving your property unfit or unsafe to live in. Councils have a legal duty to maintain the structure and facilities of their homes and resolve reported problems promptly.

If you've complained about disrepair to Reading Borough Council and haven't had an adequate response, you may be entitled to compensation and repair work.

We work with a panel of specialist housing disrepair solicitors who understand how to bring claims against council landlords like Reading. If your case qualifies, your solicitor will handle everything on a no win, no fee basis, from gathering evidence to arranging inspections, demanding repairs, and negotiating compensation, including representing you at Court if necessary.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite public commitments to improvement, the Regulator of Social Housing has criticised Reading Borough Council for widespread delays in repairs, poor complaint handling, and weak tenant engagement. If that sounds like your experience, legal action could help.

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Reading Borough Council Disrepair Claims

We can help! If you’ve reported repair problems to Reading Borough Council and your complaints have been ignored, delayed, or poorly fixed, you may have a legal claim. Common issues include damp, mould, broken heating, unsafe electrics, or leaks.

Premier Legal Assist is a claims management company. You can complain directly to the Council or through the Housing Ombudsman, but our panel lawyers often achieve better results through legal action, particularly where repairs are urgent or have been ignored.

Complete our short online claims form describing the issues in your Council property – it only takes a few minutes.

We’ll then contact you for a free, no-obligation consultation where we’ll ask:

  • What disrepair issues you’ve reported
  • How long they’ve been ongoing
  • What the Council has (or hasn’t) done about them
  • How it’s affected your health, home, or belongings

If your case qualifies, we’ll connect you with a trusted solicitor from our panel. They’ll manage everything – evidence, inspections, communications, and legal proceedings – all on a no-win, no-fee basis.

At Premier Legal Assist, we support tenants living in difficult conditions to take action when their landlord fails them.

We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Understand Reading Borough Council’s responsibilities
  • Know how to push for urgent repairs
  • Fight for the maximum compensation you’re owed

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

There’s no upfront fee to start your claim. If your claim is successful, your solicitor may charge a success fee (usually up to 25% of your compensation). This will be clearly explained before you proceed.

If you cancel outside the 14-day cooling-off period, cancellation charges may apply, but this will also be made clear before you commit to anything.

Every case is different, but once your solicitor accepts your claim, they will estimate how long it may take. It depends on:

  • How serious the disrepair is
  • Whether court action is needed
  • How quickly Reading Borough Council responds

Your legal team will keep you updated throughout the claims process.

If your solicitor takes on your case, they will advise you about the value of your claim. Compensation is based on how the disrepair has affected your life. You may be entitled to money if:

  • You couldn’t use parts of your home
  • Your health suffered (e.g., asthma worsened by mould)
  • Your belongings were damaged (e.g., clothes, bedding, furniture)
  • You experienced stress, inconvenience, or loss of enjoyment

Your solicitor will calculate what you’re owed and fight your corner for the highest possible amount.

The Housing Ombudsman is an independent body investigating complaints against social landlords like Reading Borough Council. If you’ve gone through the Council’s complaints process and still haven’t had a proper outcome, the Ombudsman may be able to help.

They can recommend repairs, apologise or offer compensation. However, their powers are limited and not legally binding. That’s why many tenants choose to work with a solicitor, who can take legal action to force repairs and seek compensation through the courts.

Get in touch with Premier Legal Assist today

If you're living in a Reading Borough Council property with unresolved disrepair, you don’t have to accept it. Start your claim today and take the first step towards getting repairs, compensation, and redress.

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.