Thousands of social housing tenants across the UK live in unsafe or unfit conditions, such as damp, mould, leaks, electrical faults, infestations or structural damage, often for months or even years.
Nottingham City Council is responsible for maintaining around 25,000 council homes. Despite this legal duty, inspections have revealed that many properties have not been surveyed in over a decade, and many cases of disrepair remain unresolved.
At Premier Legal Assist, we help tenants who are struggling to have urgent repairs done. By working with expert no-win, no-fee solicitors, we can help you claim compensation for the impact of Nottingham City Council's failure to maintain your home.
Find out if you’re eligible to claim against Nottingham City Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair happens when your rented home becomes unsafe, unhealthy, or unsuitable due to your landlord failing to carry out repairs in a reasonable time. As a council landlord, Nottingham City Council is legally required to ensure that its properties are structurally sound, dry, warm, and free from electrical and other safety hazards.
In 2024, the Regulator of Social Housing awarded the council a C3 rating, indicating "serious detriment" and highlighting significant service failures. This included major gaps in repair records, poor tenant engagement, and a backlog of long-standing repair issues.
We work with a panel of qualified solicitors who are experienced in handling housing disrepair claims on a ‘no-win, no-fee’ basis, particularly those involving local authority housing. If your case is accepted, your solicitor will take care of the process from start to finish, gathering evidence, arranging inspections, pushing for repairs, and fighting for the compensation you deserve.
Because it’s no-win, no-fee, you only pay if your claim is successful.
You could have a valid claim if you’ve reported any of the following and the problem still hasn’t been resolved:
If the council hasn’t acted despite repeated complaints, legal action could not only speed up repairs but also result in financial compensation.
I’m not sure if I have a claim against Nottingham City Council, can you help?
Absolutely. If you've reported repairs to the council but are still living with dangerous or unsanitary conditions, you may have grounds for a claim. Our team offers a free initial consultation to help determine whether your case is valid.
Premier Legal Assist is a claims management company. You can also contact the council or escalate your case to the Housing Ombudsman. However, legal action often delivers quicker and more efficient results.
What’s the process for making a disrepair claim against Nottingham City Council?
It starts with our online claims form; tell us briefly about the issues in your home and how long they’ve been ongoing.
After that, one of our trained advisers will call for a no-obligation consultation. We’ll ask for details like:
If your case is eligible, we’ll refer you to a specialist housing disrepair solicitor. They’ll handle everything, including:
You’ll be kept updated throughout, and you won’t pay anything unless your claim succeeds.
Why should I use Premier Legal Assist for my Nottingham City Council claim?
We understand how distressing it is to live in a home that's being neglected by your landlord. That's why we help tenants take action, especially when repairs are delayed or complaints go unanswered.
Our panel of specialist solicitors are well-versed in navigating the council's systems and applying legal pressure when necessary. We help tenants:
You won’t need to navigate the legal process alone.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What does it cost to make a claim against Nottingham City Council?
There are no upfront costs; if your claim succeeds, a success fee (usually around 25% of your compensation) will be deducted from your settlement. This will be explained clearly before you proceed.
If you cancel after the 14-day cooling-off period, cancellation fees may apply.
How long does a housing disrepair claim take?
Timelines vary depending on:
If one of our panel solicitors takes on your case, they'll provide you with a better idea of the expected timeframe and keep you informed throughout.
What kind of compensation could I receive?
If your solicitor takes on your case, they’ll assess how much you may be entitled to. Every case is different, but you could receive compensation for:
Your solicitor will calculate the amount you’re entitled to and fight to ensure you receive a fair settlement.
The Housing Ombudsman is an independent body that investigates complaints about social landlords. If you've complained to the council but the issue remains unresolved, you can contact the Ombudsman.
However, the Ombudsman cannot enforce repairs or award legal compensation in the same way a solicitor can. Many tenants opt for legal action to achieve more efficient outcomes.
If you’re living in a Nottingham City Council home with ongoing repair problems, you may be entitled to more than just apologies. Get essential repairs sorted and claim compensation for the impact the disrepair has had on your life.
Take a few minutes to fill out our short form now to start your claim.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
