Compensation for Housing Disrepair Claims

Lewisham Council

What you need to know

  • Lewisham Council is responsible for thousands of social homes across southeast London. A recent investigation by the Housing Ombudsman found widespread service failures, including delays in vital repairs and severe maladministration of how complaints were handled.

  • As a social landlord, Lewisham Council has a legal obligation to maintain homes in a safe and habitable condition. If you’ve reported serious issues, like mould, damp, faulty electrics, leaks or broken heating, and they haven’t been fixed within a reasonable time, you could be entitled to compensation.

  • We support tenants in making housing disrepair claims on a no-win, no-fee basis. We connect you with experienced housing solicitors who can seek urgent repairs and compensation for losses caused by Lewisham Council’s inaction.

Find out if you’re eligible to claim against Lewisham Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair happens when your landlord fails to carry out essential repairs, leaving your property unfit or unsafe. Lewisham Council is legally responsible for maintaining the structure, sanitation, and basic amenities in your home.

If you’ve reported repair problems such as persistent damp, leaks, heating breakdowns or dangerous electrics and Lewisham Council has not resolved them properly or on time, you may have a claim. Reports in 2024 show the Council has significant repair backlogs, and many homes fail to meet the national Decent Homes Standard.

We work with a panel of experienced housing disrepair solicitors who specialise in ‘no-win, no-fee’ claims against local authorities in London like Lewisham Council. If your case is accepted, your solicitor will manage everything, from gathering evidence and arranging inspections to forcing repairs and securing compensation, including representing you in Court if necessary.

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Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite public commitments to improving housing standards, Lewisham Council has come under scrutiny for systemic repair delays, poor complaint handling, and unsafe living conditions. If this sounds familiar, legal help could make the difference.

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Lewisham Council Disrepair Claims

Yes, we can. If you’ve reported a repair problem and Lewisham Council has failed to fix it within a reasonable time, you could have a valid claim. This includes complaints like water leaks, mould, damp, faulty electrics, broken locks making the property unsecure, poor plumbing or heating breakdowns.

Premier Legal Assist is a regulated claims management company. You can raise a complaint directly with Lewisham Council or the Housing Ombudsman, but pursuing legal action through our panel of solicitors is often faster, more effective, and legally enforceable.

 

Start by filling out a short online form explaining the repair issues in your Lewisham Council property. We’ll follow up with a free, no-obligation consultation where we’ll ask:

  • What issues you’ve reported
  • How long they’ve been ongoing
  • What Lewisham Council has (or hasn’t) done
  • What evidence you have in support of your complaint
  • How it has affected your health, wellbeing or daily life

If your case qualifies, we’ll refer you to a specialist housing disrepair solicitor. They’ll handle everything: gathering evidence, negotiating with the council, and seeking compensation, all on a no-win, no-fee basis.

We help tenants hold local authorities like Lewisham Council accountable when they fail to maintain safe homes. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Understand council procedures and housing law
  • Know how to fast-track urgent repairs
  • Fight for maximum compensation on your behalf

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

There’s no cost to start your claim. If your case is successful, your solicitor will charge a success fee (usually 25% of your compensation). This will be explained in full before anything is signed.

A cancellation charge may apply if you cancel after the 14-day cooling-off period.

Timeframes vary, but once a solicitor takes your case, they’ll give you an estimate and keep you updated.
Factors that affect the timeline include:

  • The type and severity of disrepair
  • Whether court proceedings are needed
  • How quickly Lewisham Council responds

Some urgent repairs may be prioritised sooner. Your solicitor will push for both quick action and fair compensation.

If your solicitor takes on your case, they will advise you about the value of your claim. Your solicitor will assess the impact of the disrepair and help you claim for:

  • Rooms or facilities that were unusable
  • Health problems (e.g. respiratory issues due to mould)
  • Damage to furniture, clothing or belongings
  • Inconvenience, distress or reduced quality of life

Each case is different, but your lawyer will aim to recover the maximum compensation you’re legally entitled to, depending on the circumstances of the claim.

The Housing Ombudsman is a free and independent service that investigates complaints made by social housing tenants. Lewisham Council is one of many landlords under their remit.

If you’ve used the council’s internal complaints process and still have no resolution, you can escalate to the Ombudsman. They may recommend that the council make repairs, apologise, or pay compensation.

However, their decisions are not legally binding, and many tenants choose to pursue legal action, which can enforce repairs through the courts. That’s where Premier Legal Assist comes in; we connect you with experienced housing disrepair solicitors who work on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you’re living in a Lewisham Council property with unresolved repair problems, you don’t have to face it alone. Let us help you get the justice and compensation you deserve.

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.