Compensation for Housing Disrepair Claims

Enfield Council

What you need to know

  • Enfield Council manages more than 10,500 council homes in London and has a legal duty to maintain those properties in a safe and decent condition.

  • If you’ve reported serious repair complaints to Enfield Council, such as mould, damp, electrical faults, leaks, or heating failures, and they haven’t acted within a reasonable time, you could be entitled to compensation.

  • At Premier Legal Assist, we connect Enfield tenants to expert housing disrepair solicitors acting on a no-win, no-fee basis to help you get essential repairs done and claim compensation for the distress, disruption, or damage caused by the Council's inaction.

Find out if you’re eligible to claim against Enfield Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair refers to faults or hazards in a property that the landlord is responsible for fixing. Enfield Council is required by law to maintain the structure of your home and key services like heating, plumbing, and electrics. If repairs aren't handled properly after being reported, you may have grounds for legal action.

Despite recent efforts to improve its housing services, some Enfield Council tenants still face lengthy delays, temporary fixes, and unresolved problems. In 2023, the Council paused non-urgent repair requests, citing resource issues, leaving many tenants waiting months for fixes to serious problems.

Our solicitors specialise in social housing disrepair claims, including against local authorities like Enfield Council. They'll manage the whole process for you: collecting evidence, arranging inspections, enforcing repairs, and seeking compensation. All claims are handled on a no-win, no-fee basis, so you pay nothing unless your case succeeds.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite Council promises of improvement, many tenants report repeated issues, limited follow-up, and missed appointments. If you’re living with ongoing disrepair, legal action could help resolve the problem more quickly.

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Enfield Council Disrepair Claims

Yes, if you've reported disrepair to Enfield Council, such as damp, mould, leaks, faulty heating or electrical hazards, and they haven’t resolved it within a reasonable timeframe, you may be entitled to both repairs and compensation. Tenants frequently report issues like mould, broken heating, or delayed works.

Premier Legal Assist is a regulated claims management company. While you can raise a complaint directly with the Council or the Housing Ombudsman, we work with solicitors who often achieve quicker, more enforceable results through legal action.

The process is straightforward. Complete our short online form outlining your disrepair issues; it only takes a few minutes and helps us understand your case. Then we’ll contact you for a free consultation to discuss:

  • What you’ve reported
  • How long it’s been ongoing
  • What Enfield Council has (or hasn’t) done in response
  • How it has affected your health, wellbeing, or property

If your case qualifies, you’ll be referred to a specialist housing solicitor. They’ll manage everything from inspections and paperwork to negotiating with the Council, all on a no-win, no-fee basis.

When you’ve reported problems and been ignored, the law is on your side. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Know how to push the Council to carry out repairs
  • Gather the right evidence for a strong cas
  • Fight for the maximum compensation you’re owed

While you can complain directly to Enfield Council or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

Each case is different. It depends on:

  • The seriousness of the disrepair
  • How long the issue has been ongoing
  • Whether Enfield Council responds quickly or resists legal action

Once your housing lawyer takes on the case, they’ll give you a realistic timeframe and keep you updated throughout.

If your solicitor takes on your case, they will advise you about the value of your claim. If your disrepair claim is successful, you could receive compensation for:

  • Being unable to use part of your home
  • Health issues caused by damp, mould, or cold
  • Damage to personal belongings
  • Stress, inconvenience, and loss of enjoyment

Your solicitor will assess your specific situation and aim to get the full amount you’re entitled to.

The Housing Ombudsman is a free, independent service that investigates complaints made by tenants of social landlords, including local councils like Enfield. If you’ve complained to the Council and haven’t received a satisfactory outcome, the Ombudsman may be able to help.

They can recommend that landlords carry out repairs, apologise, or pay compensation for poor service or unreasonable delays. However, their decisions are not legally binding, and some tenants find that repairs still aren't completed even after an Ombudsman decision.

That’s why many choose to take legal action through a solicitor. A solicitor can issue legal proceedings that compel the Council to make repairs and pay compensation - something the Ombudsman cannot do. At Premier Legal Assist, we help you connect with solicitors who do this work and proactively progress your case on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you’re a tenant in an Enfield Council property with ongoing disrepair, you don’t have to put up with it. Legal help is available, there is no up-front cost and you don’t pay unless your claim succeeds.

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.