Ealing Council manages thousands of homes in the London borough of Ealing and is legally required to maintain them in a safe condition.
Tenant feedback highlights recurring complaints: damp, leaks, mould, faulty electrics and heating, with protracted repairs often needing repeated requests or to be escalated before any action is taken.
Premier Legal Assist connects tenants with specialist housing disrepair solicitors who operate on a no-win, no-fee basis, helping you achieve vital repairs and claim compensation for illness, inconvenience, or distress caused by Ealing’s failure to act.
Find out if you’re eligible to claim against Ealing Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair includes anything that leaves your home unsafe, unhealthy, or unsuitable, such as persistent mould, damp, roof leaks, broken boilers, or faulty electrics. Ealing Council is legally bound to address these complaints promptly.
According to tenant surveys, over a third of tenants were unhappy with the repair service, and less than half felt the council listened to them. The Housing Ombudsman has repeatedly criticised Ealing Council for complaint handling failures, such as nine-month delays in resolving leaks, and has described practices as “severe maladministration”.
Our panel of solicitors specialises in legal claims against social landlords. From gathering evidence to securing independent inspections, issuing legal demands, and claiming full compensation, on a no‑win, no‑fee basis with no up-front cost to you.
Common disrepair issues that may form the basis of a claim include:
Despite claims of working to specific timescales, tenants still report delays and ignored repairs that have been reported to Ealing Council. If this sounds familiar, get in touch today.
I'm unsure if I have a claim against Ealing Council. Can you help?
Yes. If you’ve reported serious disrepair such as damp, leaks, heating failure, or unsafe electrics and Ealing Council failed to fix it within a reasonable time, you may have grounds to make a claim.
Premier Legal Assist is a claims management company that connects you with expert solicitors in housing law. While it's possible to go through the council's internal complaints process or escalate to the Housing Ombudsman, solicitor-led claims are often faster and produce legally binding outcomes.
What’s the process for making a disrepair claim against Ealing Council?
Complete our short online claims form outlining the problems in your home, and a member of our team will schedule a free, no-obligation consultation to discuss:
If your situation qualifies, we’ll refer you to a specialist solicitor who manages everything from inspections and evidence to pressing for repairs and securing compensation, all on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Ealing Council claim?
Our solicitors have experience challenging councils like Ealing on essential repair failures. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
You’ll benefit from a clear process, no upfront cost, and strong legal support. Premier Legal Assist is a claims management company. While you can complain directly to Ealing Council or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more speedier and efficient results.
What does it cost to make a claim against Ealing Council?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
If your solicitor takes on your case, they will provide an estimated timeframe. Timescales depend on factors like:
Your solicitor will give you a clear estimated timeline and keep you informed every step of the way.
What kind of compensation could I receive?
If one of our solicitors takes on your case, they will talk you through the types of compensation that are available and what you may be able to claim. You might be eligible to claim for:
The Housing Ombudsman is an independent body that investigates complaints against social housing landlords, including Ealing Council. You can seek their help once the council’s internal complaints procedure is exhausted.
The Ombudsman can recommend repairs, apologise, or provide compensation, and identify mistakes like maladministration. However, their decisions are not legally binding, meaning Ealing Council does not legally have to act on the findings.
This is why legal action through a solicitor carries greater weight: it can lead to court orders compelling the council to carry out repairs and pay compensation. At Premier Legal Assist, we connect you with specialist solicitors who act on a no‑win, no‑fee basis, providing the most direct route to enforce your rights when complaints alone fail.
You shouldn’t have to live in unsafe or unhealthy conditions. If you’re an Ealing Council tenant dealing with unresolved disrepair, we’re here to guide you toward repairs, reassurance, and any compensation you are owed.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
