Local Authorities/Councils
The Premier Legal Assist team help tenants from across the country with disrepair claims involving a wide range of local authorities and councils, including:
At Premier Legal Assist, we know how stressful it is to live in a home that’s in disrepair, especially when it starts to affect your health and wellbeing. We work with council house tenants every day to ensure that their voices are heard and that action is taken.
If you’ve reported housing disrepairs, such as damp, mould, leaks, electrical faults, cracks or insect/vermin infestations, to your local authority landlord and nothing has been done, we’re here to help you move forward, including where appropriate supporting you with a ‘no-win, no-fee’ compensation claim.
Our friendly team, alongside our panel of experienced housing disrepair solicitors, will guide you through every step of the process. If your council housing landlord has failed to carry out essential repairs, you could be entitled to compensation.
Fill in our short claim form and one of our specialist advisers will contact you for a free, no-obligation consultation.
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Disrepair Cases
The most common areas of housing disrepair cases the Premier Legal Assist team deal with on behalf of local authority/council housing tenants include:
What are your local authority/council's housing repair responsibilities?
Local Councils play a crucial role in ensuring the maintenance and repair of properties under their management, commonly referred to as council houses. The following are key responsibilities related to maintenance and repairs that councils should typically undertake:
It is the responsibility of councils to carry out regular maintenance tasks to preserve the condition of the properties. This includes activities such as cleaning common areas, maintaining communal gardens, inspecting and servicing heating and ventilation systems, and ensuring proper functioning of electrical and plumbing systems.
Councils are responsible for addressing reactive repairs reported by residents. These repairs cover day-to-day issues that arise unexpectedly, such as broken windows, plumbing leaks, electrical faults, or faulty appliances. Promptly responding to and rectifying these repairs is essential to maintain the habitability and comfort of residents’ homes
Councils should implement planned maintenance programs to proactively address potential issues and extend the lifespan of properties. This includes scheduled inspections, preventive maintenance tasks, and addressing any identified maintenance needs before they escalate into major problems. Planned maintenance may encompass activities like roof repairs, external painting, gutter cleaning, and structural assessments.
Councils have a responsibility to ensure that properties meet health and safety standards. This includes regular checks for fire safety, electrical safety, gas safety (if applicable), and compliance with relevant building regulations. Addressing any identified non-compliance promptly is essential to protect the well-being of tenants.
Contracting and Supervising Repairs
Councils are responsible for contracting reputable contractors or maintenance teams to carry out repairs and maintenance work. This includes ensuring that contractors are properly licensed, qualified, and have appropriate insurance. Councils also oversee and supervise the repair work to ensure it meets quality standards and is completed within agreed-upon timelines.
Tenant Communication and Engagement
Effectively communicating with tenants about maintenance and repair matters is essential. This includes providing clear channels for reporting repairs, keeping residents informed about repair progress and expected timelines, and addressing any concerns or complaints promptly.
Engaging tenants in decision-making processes and seeking feedback on repair services can foster positive relationships and improve overall satisfaction.
Budgeting and Resource Allocation
Councils must allocate appropriate resources and budget for maintenance and repair activities. This involves assessing the financial requirements for routine maintenance, reactive repairs, planned maintenance, and potential unforeseen contingencies.
Adequate resource allocation ensures that properties are well-maintained and repairs are addressed promptly without compromising the financial stability of the local authority/council.
By fulfilling these responsibilities, councils can effectively maintain properties, provide a safe and comfortable living environment for tenants, and ensure their properties meet the required standards of habitability and compliance.
Is your council housing landlord failing to support you in the above? You may be able to make a ‘no-win, no-fee’ claim for compensation.
Get in touch with Premier Legal Assist today
If you believe you have a housing disrepair claim against your social housing landlord and would like to speak with our team of specialist advisers, please start your claim by completing our online claim form. We will then contact you for a no-obligation consultation.
We are a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
Important Information
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.