Compensation for Housing Disrepair Claims

North Kesteven Council

What you need to know

  • North Kesteven District Council manages nearly 4,000 homes across the Lincolnshire district and is legally responsible for ensuring its properties are safe, well-maintained, and fit for tenants to live in.

  • The Council has been found to have severe failings, including a failure to meet the Decent Homes Standard in some of its properties.

  • We connect North Kesteven tenants with specialist solicitors who work on a no-win, no-fee basis. If you have reported ongoing disrepair, and no action has been taken, we can help you secure legally enforced repairs and claim compensation for the disruption it has caused.

Find out if you are eligible to claim against North Kesteven Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Disrepair refers to serious issues that the Council is responsible for fixing. This includes damage to the structure of your home, issues with heating or hot water, faulty electrics, or any problem that makes your home unsafe or unfit to live in.

Despite internal reviews and external monitoring, many North Kesteven tenants still report recurring damp and mould, leaks, broken boilers, unsafe wiring, and pest problems. In one case, the Council failed to properly investigate subsidence that was affecting the structure of a property, which was found to be maladministration by the Housing Ombudsman.

Our panel solicitors are experienced in handling disrepair claims involving local authorities. They manage the entire process for you, including inspections, evidence gathering, negotiations, and legal enforcement where required.

All of this is carried out on a no-win, no-fee basis. 

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If you have raised any of these issues and they have been ignored or not been resolved properly, you may have a legal right to claim compensation and repairs.

All claims are handled on a no-win, no-fee basis.

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North Kesteven District Council Claims FAQs

Yes. If you have reported serious problems like damp, mould, leaks, heating breakdowns, or unsafe electrics to the Council and nothing has been done within a reasonable time, you may have grounds to make a claim.

The Housing Ombudsman and Regulator of Social Housing have already highlighted service failings. Our team will assess your situation at no cost and let you know whether you are eligible to proceed.

Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs.

Start by filling out our online form with a few details about the problem. One of our advisers will contact you for a free consultation. We will ask when you reported the issue, what the Council did in response, and how it has affected you.

If your case qualifies, we will refer you to a solicitor who will manage the entire process. This includes arranging inspections, collecting evidence, and sending formal notices to the Council. If they still do not act, your solicitor can take the case to court.

All of this is done on a no-win, no-fee basis, and you will be kept informed every step of the way. 

Our panel of solicitors specialise in housing disrepair and understand how to deal with local councils like North Kesteven. They know how to:

  • Gather strong evidence
  • Hold landlords accountable through legal action
  • Secure compensation for your inconvenience, stress, or damaged belongings

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Housing Ombudsman can be helpful, legal action is often more direct and effective.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

This depends on how serious the problem is and whether the Council responds once legal notice is given. Some cases are resolved quickly after legal action begins, while others may take longer if the Council resists or if the case needs to go to Court.

If one of our solicitors takes on your case, they will give you a realistic timeline and will update you as your claim progresses.

If your solicitor takes on your case, they will advise you about the value of your claim. If your claim is successful, your solicitor will aim to recover compensation for:

  • Health problems caused by damp or mould
  • Damage to furniture, clothing, or electrical goods
  • Not being able to use certain rooms in your home
  • Emotional stress or inconvenience caused by delays

Your solicitor will review your circumstances carefully and aim to recover the full amount you are entitled to.

The Housing Ombudsman is an independent body that investigates complaints made by tenants of social landlords like North Kesteven District Council. If you have made a complaint through the Council’s own process and still have not had the issue resolved, you can refer your case to the Ombudsman.

The Ombudsman can recommend that the landlord carry out repairs or offer compensation. However, their decisions are not legally binding, which means the Council is not legally required to act on the decision.

In several cases, the Ombudsman found fault with how North Kesteven Council handled complaints or failed to carry out essential repairs. Despite these findings, tenants often waited even longer for meaningful action.

Legal action through a solicitor is different; it allows you to apply to the court for a binding decision that the Council must follow. This could result in a court order for repairs and financial compensation. Premier Legal Assist helps tenants access this legal route on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you are living in a North Kesteven District Council property with unresolved disrepair, you do not have to keep chasing the Council. Legal support is available; you only pay if your case succeeds. 

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.