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Compensation for Housing Disrepair Claims

Milton Keynes Council

What you need to know

  • Milton Keynes Council is the landlord for thousands of council homes across the area. It is legally required to keep its housing stock safe and well-maintained, ensure the structure is sound, essential services like heating, plumbing, and electrics are in working order, and reported faults are dealt with in a reasonable timeframe.

  • If you are a Milton Keynes Council housing tenant with outstanding repair issues that have not been resolved after being reported, you may be eligible to make a claim, and we can help you take legal steps to secure the repairs and claim any compensation you are entitled to.

  • Premier Legal Assist is a regulated claims management company. We work with solicitors who specialise in housing disrepair cases and act on a no-win, no-fee basis.  

Find out if you are eligible to claim against Milton Keynes Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair refers to situations where your home is not in an acceptable state because necessary repairs have not been completed after reporting the issue; this may be due to delays, incomplete work, or the same fault recurring after a repair. 

As your landlord, Milton Keynes Council is responsible for maintaining the property’s structure, exterior, and essential installations. This includes plumbing, heating systems, electrics, and any fittings provided with the property. If these are not kept in good repair within a reasonable period after being reported, you may have the right to seek legal remedies. 

Premier Legal Assist works with specialist housing solicitors who will handle your case from start to finish, including gathering evidence, arranging inspections, and contacting the Council on your behalf. If the issue is not resolved, they can start legal proceedings. All claims are dealt with on a no-win, no-fee basis. 

Start your Milton Keynes Council claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If you have informed Milton Keynes Council about these or similar issues and they remain unresolved, legal action may be the best way to get them addressed. 

Milton Keynes Council Claims FAQs

If you have reported repair problems to Milton Keynes Council and they have not been fixed within a reasonable time, you may have a claim. We can carry out a free assessment to confirm your eligibility. 

Premier Legal Assist is a regulated claims management company. We connect tenants with solicitors who are experienced in social housing disrepair. While you can go through Milton Keynes Council's complaints process or the Housing Ombudsman, legal action through a solicitor often leads to faster, enforceable results. 

You start by filling out our short online form. One of our team will then contact you to discuss: 

  • The nature of the problem 
  • When you reported it to the council 
  • What action was taken 
  • How the disrepair has affected your health, home, or belongings 

If your case meets the criteria, we will refer you to a specialist housing law solicitor who will manage the process. This may include inspecting your home, collecting evidence, and negotiating with the Council. If necessary, they can take the matter to Court to secure repairs and compensation. 

When repair requests go unanswered, the law is on your side. We work with specialist housing disrepair claims solicitors who  

  • Apply legal pressure to enforce urgent repairs 
  • Build strong cases using inspections and tenant evidence 
  • Understand the legal duties of councils like Milton Keynes  
  • Fight for full compensation for distress, inconvenience, and financial loss 

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%. 

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period. 

If your claim is eligible and one of our panel solicitors takes the case on, they’ll give you a realistic timeframe and keep you informed throughout. That depends on: 

  • The type and severity of disrepair 
  • How quickly Milton Keynes Council responds 
  • Whether the case needs to go to Court 

If one of our panel solicitors takes on your case, they will explain the options available to you. If your case is successful, you could receive compensation for: 

  • Not being able to use part of your home 
  • Health problems related to mould or poor living conditions 
  • Damage to belongings caused by leaks or damp 
  • Stress, inconvenience, and disruption to your life 

Your solicitor will fight to get you the maximum amount you’re entitled to. 

The Housing Ombudsman is a free, independent service that looks into complaints about landlords such as Milton Keynes Council. You can contact them once you have reviewed the council's internal complaints process. The Ombudsman may recommend that repairs are carried out or compensation is paid. 

However, their recommendations are not legally binding. If you want legally enforceable repairs or guaranteed compensation, taking legal action through a solicitor is often more effective. Premier Legal Assist can connect you with specialist housing lawyers who can take this step for you on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you are a Milton Keynes Council tenant living with unresolved reported disrepairs, you do not have to accept poor housing conditions. If your case is eligible, we can help you secure the repairs and compensation you deserve. 

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.