Compensation for Housing Disrepair Claims

London Borough of Barking and Dagenham Council

What you need to know

  • The London Borough of Barking and Dagenham Council manages thousands of social housing properties across the Borough. By law, it must ensure these homes are safe, well-maintained, and fit for people to live in.

  • Tenants have reported persistent disrepair issues. These include damp and mould, broken boilers, roof leaks, and pest infestations. Some residents have faced long delays or no response at all, even after repeated complaints.

  • Premier Legal Assist is a regulated claims management company that works with experienced housing disrepair solicitors. We help tenants take legal action on a no-win, no-fee basis. 

Find out if you are eligible to claim against London Borough of Barking and Dagenham Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Disrepair is not just about minor faults or cosmetic issues; it refers to serious problems that Barking and Dagenham Council has failed to resolve after they’ve been reported. These problems may affect your health, safety, or ability to use your home normally.

Tenants in the borough have reported cases where mould has spread across ceilings and walls despite being cleaned or painted over. Some residents have spent weeks without heating or hot water due to broken boilers. Others have experienced serious water damage from roof leaks or burst pipes.

There have also been reports of dangerous electrical faults, rats or mice entering through gaps in brickwork, and broken windows or doors that pose security risks. In many cases, repairs have been delayed, appointments cancelled, or no action taken at all.

If you have raised concerns with the council and nothing has been done, or if the issue keeps returning, you may be able to make a legal claim. You could be awarded compensation and receive a binding Court order for the repairs to be carried out.

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

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London Borough of Barking and Dagenham Council Claims FAQs

Yes we can. If you have reported serious problems such as mould, damp, faulty electrics, leaks, heating failure, or unsafe conditions and Barking and Dagenham Council has not carried out repairs within a reasonable timeframe, you may have a valid claim.

Our team will review your case and advise whether you are eligible. Even if the council has attended but failed to resolve the issue properly, legal action may still be an option.

Premier Legal Assist is a claims management company; we connect social housing tenants with solicitors experienced in legal action against councils. Legal action is often more effective than waiting on internal complaints or Ombudsman investigations. 

Start by completing our simple online claim form. One of our advisers will then contact you for a free consultation. We will ask about the history of the problem, when it was first reported, and what response you received from the council.

If your case qualifies, we will refer you to a specialist housing law solicitor who will manage everything from there. This includes arranging inspections, collecting evidence, and sending formal legal notices to the council. If repairs are not completed, your solicitor can pursue the case in Court, on a no-win, no-fee basis.

Many tenants try to resolve issues through the council or the Housing Ombudsman first. However, this route can take time, and the outcomes are not always enforceable. We work with specialist housing disrepair claims lawyers who understand how to challenge local authorities like London Borough of Barking and Dagenham Council. They can:

  • Build evidence-based cases
  • Apply pressure through legal channels
  • Secure both compensation and mandatory repairs

We are here to support tenants who have been ignored or left in unacceptable living conditions.

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

That depends on several factors, such as how serious the disrepair is, how long it has been going on, and how Barking and Dagenham Council responds once legal action starts. In some cases, councils agree to carry out repairs promptly once a formal letter is issued. In others, the matter may go to court. Your solicitor will provide regular updates and a realistic timeline.

If one of our partner solicitors takes on your case, they will explain the expected timeframe and keep you informed throughout. 

If one of our solicitors takes on your case, they will explain the options available to you. You may be entitled to compensation for:

  • Health problems caused by poor housing conditions
  • Damage to furniture or personal belongings
  • Loss of use of part of your home
  • Stress, inconvenience, or disruption to your daily life

The amount depends on your specific circumstances. Your solicitor will work to secure the full amount you are entitled to.

The Housing Ombudsman is a free, independent service that helps resolve disputes between tenants and social landlords such as Barking and Dagenham Council. If you've reported disrepair or other housing issues and feel the council hasn’t dealt with them properly, you can escalate your complaint to the Ombudsman, usually after completing the council’s internal complaints process.

The Ombudsman can investigate your case, issue findings, and recommend that the council take action or offer compensation. However, this process can take several months and doesn’t always lead to urgent repairs being carried out quickly.

Many tenants choose to pursue legal action instead, as it often results in faster outcomes, stronger compensation, and legally binding repair orders. You can use either route if needed, and our advisers can help you determine which option is best for your situation.

Get in touch with Premier Legal Assist today

You do not have to keep chasing the council or living in poor conditions. If Barking and Dagenham Council has failed to carry out essential repairs, we are here to help.

Start your claim now. There is no cost to begin and no fee unless you win. 

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.