Hammersmith and Fulham Council is responsible for maintaining more than 12,000 council homes in London and is legally obligated to keep those properties in a safe and comfortable condition.
If you’ve reported serious issues such as damp, mould, faulty wiring, broken heating, or leaks and the Council hasn't responded adequately, you may be eligible for compensation.
At Premier Legal Assist, we connect tenants with expert solicitors who specialise in housing disrepair claims, offering a no-win, no-fee service to secure urgent repairs and the compensation you’re entitled to.
Find out if you’re eligible to claim against Hammersmith and Fulham Council for repairs and compensation
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair includes any failure by your social landlord to carry out necessary repairs to your property. Hammersmith and Fulham Council must maintain the structure of your home and essential services like water, heating, and electrics.
Recent local reports have highlighted concerns around disrepair and delays in certain London estates, particularly involving damp and mould. While the Council has pledged improvements, tenants continue to experience repair backlogs and missed appointments, especially in older tower blocks and housing estates.
We work with specialist housing lawyers who manage the entire process: arranging inspections, collecting evidence, contacting the Council, and pushing for repairs and compensation. The service is ‘no-win, no-fee’, meaning you pay nothing unless your case is successful.
Common disrepair issues that may form the basis of a claim include:
I'm unsure if I have a claim against Hammersmith and Fulham Council. Can you help?
Yes. If you’ve reported repair issues, such as damp, mould growth, faulty electrics, heating failures, or broken plumbing, and the Council has failed to respond adequately, you may have the basis of a claim.
Premier Legal Assist is a regulated claims management company. While you can raise complaints directly with Hammersmith and Fulham Council or the Housing Ombudsman, legal claims through our solicitor partners often produce faster and more enforceable results.
What’s the process for making a disrepair claim against Hammersmith and Fulham Council?
The process is straightforward. Complete our short online form outlining your disrepair issues; it only takes a few minutes and helps us understand your case. Then we’ll contact you for a free consultation to discuss:
If your case qualifies, you’ll be referred to a specialist housing law solicitor. They’ll manage everything from inspections and paperwork to negotiating with the Council, all on a ‘no-win, no-fee’ basis.
Why should I use Premier Legal Assist for my Hammersmith and Fulham Council claim?
When you’ve reported problems and been ignored, the law is on your side. We work with experienced, specialist no-win, no-fee housing disrepair lawyers who:
Premier Legal Assist makes the process easy and transparent. No upfront costs. No hidden fees. Just expert legal support when you need it most.
Premier Legal Assist is a claims management company, while you can complain directly to Hammersmith and Fulham Council or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.
What does it cost to make a claim against Hammersmith and Fulham Council?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Once your solicitor takes on the case, they’ll give you a realistic timeframe and keep you updated throughout.
Timeframes vary depending on:
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. If disrepair has negatively affected your life, you may be entitled to compensation for:
Each case is unique and circumstances vary from claim to claim - your solicitor will work to ensure you receive the maximum compensation you're entitled to.
The Housing Ombudsman is an independent service that investigates complaints from social housing tenants, including those living in Hammersmith and Fulham Council homes. If you’ve completed the Council’s internal complaints process and are still unhappy, you can escalate the matter to the Ombudsman.
They can recommend actions such as repairs, apologies, or compensation. However, their decisions are not legally binding, and some tenants find that even upheld complaints don't lead to quick action.
In contrast, a solicitor can initiate formal legal proceedings that compel the Council to carry out repairs and pay compensation. At Premier Legal Assist, we help tenants take this legal route through a no-win, no-fee process, often leading to faster, more reliable outcomes than going through the Ombudsman alone.
If you live in a Hammersmith and Fulham Council rented property with unresolved repairs, we can help. Fill out our short form to begin your claim today and take the first step toward safer living conditions and fair compensation.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
