Compensation for Housing Disrepair Claims

Dudley Metropolitan Borough Council

What you need to know

  • Dudley Council is responsible for maintaining thousands of social housing properties across the borough. Legally, the council must keep these homes safe, secure, and in good repair.

  • However, tenants have reported a range of long-standing issues such as rising damp, black mould, heating and boiler breakdowns, leaks, electrical hazards, and missed or delayed repair appointments.

  •  Premier Legal Assist is a regulated claims management company that works with solicitors specialising in housing disrepair cases. We support tenants in taking legal action on a no-win, no-fee basis. This means you won’t pay anything up front, and you’ll only pay if your case is successful.

Find out if you are eligible to claim against Dudley Metropolitan Borough Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair refers to serious problems in your home that the council failed to fix after you reported them. These are issues that affect your health, comfort, safety, or ability to live normally in the property.

Tenants living in Dudley Council homes have reported problems such as persistent mould, faulty heating systems, leaking roofs, damp patches that ruin walls and ceilings, and infestations of rats or cockroaches. Some have also been left without hot water, working electricity, or secure doors and windows.

If the council has not taken appropriate action despite repeated contact, you may have a legal case. Housing disrepair not only affects your physical environment, but it can also impact your health and finances. Legal action can help secure both the repairs you need and the compensation you are owed.

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

All claims are handled on a no-win, no-fee basis. This means there is no financial risk to you.

Start Your Claim Now

Dudley Metropolitan Borough Council Claims FAQs

If you have reported serious issues like damp, heating failures, leaks, or electrical hazards to Dudley Council and they have not been fixed within a reasonable time, you may be entitled to make a claim. Our team will assess your situation and let you know if you qualify.

Premier Legal Assist is a claims management company; we connect social housing tenants with solicitors who are experienced in taking legal action against councils. While you can also complain to the Housing Ombudsman, legal action often leads to faster and enforceable results. 

Fill in our quick online form with a few details about the problem in your council rented home. Once we receive your details, a member of our team will contact you for a free consultation. We will ask when you first complained about and reported the problem, what the council did in response, and whether repairs were completed.

If your case meets the legal criteria, we will refer you to one of our panel solicitors. Your solicitor may arrange an inspection, collect evidence, and send a formal notice to Dudley Council. If the issue is not resolved, the solicitor can take the matter to Court.

You will be supported throughout, there is no upfront cost and will not pay anything unless your claim is successful.

We work with specialist solicitors who understand how to deal with housing disrepair claims against local authorities like Dudley Council. They know how to:

  • Build a strong legal case based on evidence
  • Apply the proper pressure when delays occur
  • Secure compensation and ensure repairs are carried out

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights.

While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

The time it takes depends on the type and severity of the disrepair, how long it has been ongoing, and how the council responds after legal action begins. Some claims are resolved quickly. Others take longer, especially if the case needs to go to Court.

If your case is taken on by one of our housing disrepair solicitors, they will give you a clear timeline and keep you updated throughout the process. 

If one of our solicitors takes on your case, they will explain the options available to you. You may be able to claim compensation for:

  • Damage to personal belongings
  • Health problems caused by poor housing conditions
  • Inability to use certain rooms in your home
  • Stress, inconvenience, and disruption to your daily life

Your solicitor will review your circumstances and aim to recover the maximum amount you are entitled to under the law.

The Housing Ombudsman investigates complaints made against social landlords, including councils like Dudley. While the Ombudsman can recommend repairs or compensation, their decisions are not legally binding.

On the other hand, a solicitor can seek a court order that requires the council to act. This is one of the reasons why many tenants choose to pursue a claim through Premier Legal Assist. 

Get in touch with Premier Legal Assist today

If you are living in a Dudley Council property with serious disrepair that has not been fixed following your complaints, you have legal rights. We are here to help you take effective legal action.

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.