Derby City Council is responsible for maintaining council housing stock in the City, ensuring homes are safe, secure, and in good repair. Much of the day-to-day housing management is carried out by its Arm’s-Length Management Organisation, Derby Homes, but the Council remains legally accountable for ensuring properties meet required standards.
While many repairs are completed on time, some tenants still face delays, repeated issues, or poor communication over faults such as damp, mould, leaks, and heating breakdowns.
We work with experienced housing disrepair solicitors who act on a no-win, no-fee basis, helping eligible Council tenants take legal action to secure repairs and claim compensation where the landlord has failed to act.
Find out if you are eligible to claim against Derby City Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair occurs when your home is unsafe, unhealthy, or unsuitable to live in because your landlord has failed to carry out repairs they are legally responsible for. Derby City Council, through Derby Homes, must maintain your property's structure, exterior, plumbing, heating, and electrical systems.
If you have reported issues such as damp, mould, broken boilers, leaks, or unsafe electrics and they have not been fixed within a reasonable time, you may be entitled to claim. Even where repairs have been attempted, if the problem keeps returning or was not completed properly, you may still have a valid case.
Our panel solicitors will manage the process for you, from gathering evidence to arranging property inspections and contacting the landlord to Court action if required. All on a no-win, no-fee basis.
Common complaints include:
If Derby City Council or Derby Homes has failed to address any of these problems despite you reporting them, legal action could secure both repairs and financial compensation.
I'm unsure if I have a claim against Derby City Council. Can you help?
Yes. If you’ve reported problems like damp, leaks, broken heating, or faulty wiring and Derby City Council has failed to fix them within a reasonable time, you may have a valid claim. We can assess your case free of charge.
Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs.
What’s the process for making a disrepair claim against Derby City Council?
Start by filling out our short online form. We’ll then contact you for a free consultation to find out:
If your claim qualifies, we'll refer you to a specialist housing solicitor who will manage every stage, from collecting evidence to taking legal action if needed. All work is carried out on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Derby City Council claim?
We work with specialist housing disrepair lawyers who understand Derby City Council’s responsibilities and have experience in getting results for tenants. If your case is eligible, they can:
Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective.
What does it cost to make a housing disrepair claim against Derby City Council?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Once your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout. The timeframe depends on the severity of the issue, the Council's response, and whether Court action is needed.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. Compensation can be awarded for:
The Housing Ombudsman is an independent body that investigates complaints about social landlords like Derby City Council. You can use the Ombudsman if you’ve gone through the internal complaints process and are still unhappy.
However, Ombudsman decisions are not legally binding. If urgent repairs or compensation are needed, legal action through a solicitor is often more effective. Premier Legal Assist connects you with solicitors who can take that step on a no-win, no-fee basis.
If you’re a Derby City Council tenant living with unresolved and reported disrepairs, you have the right to a safe and habitable home. If you are eligible, we can help you enforce that right and claim the repairs and compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
