Compensation for Housing Disrepair Claims

Chesterfield Borough Council

What you need to know

  • Chesterfield Borough Council manages thousands of homes across the local area and is legally required to maintain those homes to a safe, secure, and liveable standard.

  • Despite this duty, some tenants report long waits for essential repairs, repeated complaints about damp, leaks, electrical issues, faulty heating, and unsafe conditions that are not resolved promptly.

  • At Premier Legal Assist, we work with solicitors who specialise in housing disrepair cases. As a regulated claims management company, we support tenants through legal action on a no-win, no-fee basis. There’s nothing to pay upfront.

Find out if you are eligible to claim against Chesterfield Borough Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

If you’ve been living with and reported serious issues in your rented home and Chesterfield Borough Council hasn’t resolved them within a reasonable timeframe, this may count as housing disrepair. These are not just minor inconveniences – they are problems that can affect your health, damage your property, or leave your rented home unsafe.

For example, some tenants have experienced black mould spreading in bedrooms, heating systems failing during winter, or ceilings leaking due to roofing issues. Others have raised concerns about unsafe electrics, pest infestations, or broken doors and windows that affect security.

It’s not just the presence of a fault that matters; it’s the failure to fix it. If you’re a council property tenant and reported the issue and repairs have been ignored, delayed, or done poorly, you may be entitled to take legal action.

Disrepair can have a knock-on effect on your health, well-being, and finances. You don't have to accept these conditions. Legal action can secure both the necessary repairs and compensation you deserve.

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If any of these sound familiar, get in touch. All claims through Premier Legal Assist are handled on a no-win, no-fee basis, with no upfront cost.

Start Your Claim Now

Chesterfield Borough Council Claims FAQs

Yes, absolutely. If you've reported a significant issue like damp, mould, faulty electrics, broken heating, or structural damage, and Chesterfield Borough Council hasn't taken appropriate action, there's a good chance you have a valid claim, even if they've visited or attempted repairs that haven't worked, that still counts.


Premier Legal Assist is a claims management company. Our team will review your situation for free and advise whether it meets the legal definition of disrepair before connecting you with specialist disrepair solicitors. 

Fill in our quick online form with a few details about the problem in your home. Once we receive this, one of our team members will contact you for a free consultation. During this call, we’ll ask what the problem is, when you first reported it, and how Chesterfield Borough Council responded (or didn’t).

If it looks like you have a case, we’ll pass it on to one of our panel solicitors who will take care of the legal side. They may arrange a property inspection, gather any supporting evidence, and send a formal letter to Chesterfield Borough Council requiring action.

If the problem still isn’t resolved, they can take the case to Court to secure both the repairs and financial compensation. All of this is done on a no-win, no-fee basis, and you’ll be kept updated throughout.

Our specialist, experienced panel of housing disrepair lawyers understand how local authority landlords like Chesterfield Borough Council operate. They know the processes, the repair responsibilities, and what evidence is needed to build a strong legal case.

We only work with firms experienced in housing disrepair law. They know how to:

  • Escalate repair failures through the Courts
  • Apply pressure and meet legal deadlines
  • Secure maximum compensation based on your circumstances

While you can go through the council’s complaints process or the Housing Ombudsman, legal action is often faster and more effective when it comes to getting repairs done and compensation awarded.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

Each case is different, and timelines depend on how serious the disrepair is, how long it’s been going on, and how Chesterfield Borough Council responds once a legal claim is made.

Some cases settle quickly if repairs are completed after legal notice. Others take longer and may go to court. Your solicitor will explain what to expect and keep you updated throughout.

Compensation can cover several things, such as:

  • Damaged furniture or belongings
  • Health issues linked to damp or poor living conditions
    Being unable to use parts of your home
  • Stress, inconvenience, and disruption to your life

Your solicitor will assess the details of your particular situation and work to recover the amount you are legally entitled to.

The Housing Ombudsman investigates complaints against social landlords like Chesterfield Borough Council. It can recommend repairs, apologies, and compensation. However, its decisions are not legally binding.

Legal action through a solicitor can lead to a court order, which the landlord is required to follow. If you want action, not more waiting, legal support through Premier Legal Assist may be the best option.

Get in touch with Premier Legal Assist today

If you're living in a Chesterfield Borough Council property with unresolved complaints of disrepair, you don't have to stay silent. You have rights, and we can help you enforce them.

Start your no-win, no-fee claim now. 

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.