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Compensation for Housing Disrepair Claims

Brighton and Hove City Council

What you need to know

  • Brighton & Hove City Council owns and manages over 14,000 council homes and has a legal duty to keep them safe, structurally sound, and free of hazards.

  • If you’re a council tenant and reported issues like damp, heating failures, roof leaks, electrical hazards, mould, or unsafe fixtures and the council hasn't resolved them within a reasonable time, you may be entitled to repairs and compensation.

  • At Premier Legal Assist, we connect tenants with specialist housing disrepair solicitors who work on a ‘no‑win, no‑fee’ basis, helping you get vital repairs and pursue legal redress when your concerns have been ignored or badly handled.

Find out if you’re eligible to claim against Brighton & Hove City Council for repairs and compensation

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair refers to serious faults, such as pervasive damp or mould, persistent leaks, broken boilers, unsafe wiring, structural cracks or broken windows and doors, that make a home unhealthy or hazardous. Brighton and Hove Council has a clear legal obligation to address these promptly under housing, health, and safety laws.

Recent regulator findings showed the Council had thousands of outstanding low-priority repairs, many damp and mould cases remain ongoing, and checks for electrical, fire, water, and asbestos safety are significantly overdue.

One Ombudsman report in April 2025 found the Council caused a vulnerable tenant to remain in unsuitable temporary accommodation for over a year, awarding her £1,300 in compensation. In another case, the Ombudsman found Brighton had failed to carry out promised repairs, including replacing extractor fans and fixing trip hazards, for over a year, ruling the delays a serious service failure.

Our partner solicitors can guide you through the legal claims process, arranging inspections, gathering evidence, issuing formal repair demands, and where appropriate, pursuing a claim for compensation. Your case is handled entirely on a ‘no-win, no-fee’ basis, so you pay nothing unless your claim wins.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Brighton and Hove City Council Disrepair Claims

Yes, we can. If you’ve reported serious hazards or disrepair and the Council hasn’t fixed them in a reasonable time, you may be eligible to take legal action. This includes unresolved issues like mould, damp, unsafe heating, electrical dangers, or leaks.

Premier Legal Assist is a regulated claims management firm that works with experienced solicitors specialising in council housing claims, often achieving faster, enforceable outcomes than relying on complaints alone.

Complete our brief online claims form outlining the issues; a member of our team will arrange a free consultation to clarify when you reported the issue, how the Council responded, and the impact on your health or home.

If your case qualifies, we’ll refer you to a specialist housing lawyer who will take over, from arranging inspections and evidence gathering to issuing legal notices for repairs and pursuing compensation on a no‑win, no‑fee basis. 

When repairs and complaints are ignored, it’s frustrating and unfair. We work with experienced, specialist housing disrepair solicitors who:

  • Fully understand Brighton and Hove City Council’s obligations under housing law
  • Use legal leverage to compel urgent repairs
  • Gather expert evidence to strengthen your claim
  • Push for maximum compensation based on the effects of disrepair (health issues, property damage, stress)

This gives you legal representation with no upfront cost, from start to finish.

Premier Legal Assist is a claims management company. While you can complain directly to the Council or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

Once accepted, your solicitor will give you a realistic timeframe and keep you updated throughout. Timescales vary depending on the severity of disrepair, how long it's persisted, and the Council’s responsiveness. Some cases may require expert reports or Court proceedings. 

If one of our panel solicitors takes on your case, they will talk you through the types of compensation that are available and what you may be able to claim for. You may be eligible for compensation if disrepair has caused:

  • Parts of your rented home to become unusable
  • Health issues (such as respiratory conditions or mental distress)
  • Damage to possessions
  • Emotional stress, disruption, or diminished enjoyment of home

Each case is unique - your solicitor will work to secure the maximum legally available award given your particular circumstances.

The Housing Ombudsman is an independent body that investigates housing complaints, including those against Brighton and Hove City Council. You can escalate formal complaints to them if Council processes fail. While the Ombudsman can recommend repairs, apologies, or compensation, these decisions are not legally enforceable.

When dissatisfaction has caused prolonged hardship, like being forced to live in unsafe conditions, Ombudsman rulings have ordered compensation, but only legal claims lead to binding court orders requiring landlords to act.

At Premier Legal Assist, we help you access that stronger legal avenue on a no‑win, no‑fee basis, often faster and more enforceable than just the Ombudsman route.

Get in touch with Premier Legal Assist today

If you're a Brighton and Hove Council tenant dealing with unaddressed disrepair, you don’t have to endure it any longer. Start your claim now to access expert legal support and pursue the repairs and where appropriate, the compensation you are due.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.