Compensation for Housing Disrepair Claims

Solihull Community Housing

What you need to know

  • Solihull Community Housing (SCH) manages thousands of council homes on behalf of Solihull Metropolitan Borough Council. Like all social landlords, it is legally responsible for maintaining homes in a safe, secure, and habitable condition.

  • In recent years, the Housing Ombudsman has found SCH at fault in several cases, and ongoing problems such as damp, mould, leaks, and heating breakdowns remain a concern for many tenants.

  • We work with specialist housing disrepair solicitors who can help tenants take legal action on a no-win, no-fee basis. If you live in a SCH property and your landlord has failed to resolve reports of serious disrepair, we can help you claim compensation and ensure repairs are completed.

Find out if you are eligible to claim against Solihull Community Housing for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair occurs when your home becomes unsafe, unhealthy, or unsuitable because the landlord has failed to fix reported problems. Solihull Community Housing is legally required to maintain key services such as heating, plumbing, electrics, and the home's structural integrity. 

If you’ve reported problems that have not been fixed properly or have kept coming back, you may have grounds for a legal claim. Tenants have reported issues with damp, mould, broken boilers, leaks, and faulty electrics that have gone unresolved for weeks or even months. 

Premier Legal Assist works with expert solicitors who manage everything for you, from gathering evidence to contacting SCH and securing legally binding repair orders and compensation. All on a no-win, no-fee basis.

Start your Solihull Community Housing claim with Premier Legal Assist

The range of housing disrepair complaints commonly includes:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestation
  • Vermin infestation
  • Faulty plumbing, heating and broken boiler
  • Electrical faults
  • Broken doors and windows
  • Housing Ombudsman claims

If SCH has failed to fix these issues despite you reporting them, legal support can help you get the repairs done and where eligible, claim compensation. 

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Solihull Community Housing Disrepair Claims FAQs

Yes. If you've reported disrepair such as damp, black mould, leaks, broken heating, or unsafe electrics to SCH, and nothing has been done or repairs were not completed properly, you may have a valid claim. We’ll review your situation for free and explain your options clearly. 

Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs. 

Start by filling out our short online form. Then we’ll contact you for a free consultation to understand: 

  • What disrepair issues you’ve reported 
  • When you reported them 
  • How SCH responded 
  • What impact the issues have had on your health, belongings, or home

If your case qualifies, we'll refer you to a specialist housing solicitor who will manage everything, including property inspections, legal notices, and Court action if necessary. All on a no-win, no-fee basis. 

We help tenants who are being let down by their landlord. We work with experienced, specialist no-win, no-fee housing disrepair lawyers who: 

  • Understand SCH’s responsibilities and legal duties 
  • Have experience handling claims involving housing associations and local councils 
  • Fight for fair compensation and enforceable repairs 
  • Operate on a no-win, no-fee basis

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%. 

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period. 

Once your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout. Each case is different. It depends on: 

  • The type and severity of the disrepair 
  • Whether SCH responds to legal action 
  • Whether Court proceedings are required

Some cases are resolved quickly if SCH agrees to settle, while others may take longer.  

If your solicitor takes on your case, they will advise you about the value of your claim. Compensation may cover: 

  • Health problems caused by damp or poor housing conditions 
  • Damage to your personal belongings 
  • Not being able to use rooms in your home 
  • Distress, inconvenience, or emotional impact 

If your case is eligible, your solicitor will assess your circumstances and work to secure the maximum amount you are legally entitled to. 

The Housing Ombudsman investigates complaints about social landlords like SCH. You can use the Ombudsman service if you have completed the internal complaints process and still haven’t had a satisfactory outcome. 

However, the Ombudsman’s decisions are not legally enforceable; while they may recommend repairs or compensation, SCH is not required to comply. 

Legal action through a solicitor can lead to a Court order requiring repairs and compensation. Premier Legal Assist helps tenants take this step with support from experienced no-win, no-fee solicitors. 

Get in touch with Premier Legal Assist today

If you're living in a SCH property with serious disrepair and your landlord has failed to fix it after you have reported the issues, then we can help.  

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.