Compensation for Housing Disrepair Claims

Northamptonshire Partnership Homes

What you need to know

  • Northamptonshire Partnership Homes (NPH) manages over 11,000 homes across Northampton and is responsible for delivering repairs, maintenance, and tenancy services on behalf of West Northamptonshire Council.

  • In late 2024, the Regulator of Social Housing issued a C3 grading to the council due to failures in property safety and condition. Tenants continue to report problems such as damp, mould, leaks, and heating breakdowns that are not resolved in a timely way.

  • We help tenants take legal action against housing providers like NPH when repairs are ignored or handled poorly. Our panel of solicitors operate on a no-win, no-fee basis, meaning there is no cost to you unless your case succeeds. 

Find out if you are eligible to claim against Northamptonshire Partnership Homes for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

Start Your Claim Now

What Counts as Housing Disrepair?

Housing disrepair means your home is not safe, healthy, or properly maintained due to your landlord's failure to do repairs. Northamptonshire Partnership Homes is legally responsible for maintaining your home's structure, plumbing, heating, and safety systems. 

If you’ve reported issues such as black mould, faulty electrics, leaking pipes, broken boilers, or persistent damp, and NPH has not resolved them within a reasonable time, you may be entitled to claim for both repairs and compensation.  

Our panel of specialist housing solicitors handle every stage of the claim process for you, including gathering evidence, arranging inspections, contacting the landlord, and pursuing Court action if necessary. All claims are managed on a no-win, no-fee basis.  

Start your Northamptonshire Partnership Homes claim with Premier Legal Assist

The range of housing disrepair complaints commonly includes:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestation
  • Vermin infestation
  • Faulty plumbing, heating and broken boiler
  • Electrical faults
  • Broken doors and windows
  • Housing Ombudsman claims

If you’ve experienced any of these problems and they’ve not been addressed, you may be entitled to compensation and legally enforced repair.

Start Your Claim Now

Northamptonshire Partnership Homes Disrepair Claims FAQs

Yes. If you’ve reported problems like damp, broken heating, or faulty electrics to NPH and they have not been fixed within a reasonable time, you may be able to bring a housing disrepair claim. We will assess your case for free and let you know what options are available.  

Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs. 

Submit your details using our online form, and a member of our team will call to find out: 

  • What the disrepair is 
  • When you reported it to NPH 
  • Whether repairs were carried out 
  • How the issue has affected your health, comfort, or home 

If your case qualifies, we’ll assign it to a solicitor who will take care of everything. This includes arranging inspections, collecting evidence, and taking legal action if needed, all on a no-win, no-fee basis. 

We support tenants in holding landlords accountable when repair obligations are neglected. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who: 

  • Know how Northamptonshire Partnership Homes typically handles complaints 
  • Can apply legal pressure to speed up repairs 
  • Seek the full compensation you deserve for inconvenience and hardship

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%. 

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period. 

That depends on how serious the issue is and how Northamptonshire Partnership Homes responds once legal action begins. Some cases are resolved quickly, especially when landlords act after receiving notice, but others may take longer if Court proceedings are required.  

If your case qualifies and once your solicitor takes on your claim, they’ll provide an estimate and keep you updated at each stage. 

If your solicitor takes on your case, they will advise you about the value of your claim. If your claim is successful, you may receive compensation for: 

  • Damage to your belongings 
  • Health issues caused by poor conditions 
  • Not being able to use parts of your home 
  • General inconvenience or distress

The amount you receive depends on the severity of the disrepair and how long it has gone unresolved. 

The Housing Ombudsman is a free, independent service that investigates complaints about social landlords like NPH. You can contact them if you’ve already completed the landlord’s internal complaints process; however, their decisions are not legally enforceable.  

If you want guaranteed repairs or compensation, legal action may be more effective. Premier Legal Assist connects tenants to specialist lawyers who can take legal steps to force repairs and recover compensation on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you live in a Northamptonshire Partnership Homes property and repairs have been ignored or delayed, you don’t have to put up with it.

Find out if you are eligible to claim. There’s no cost to start and no risk unless your case is successful. 

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.