Compensation for Housing Disrepair Claims

Hyde Housing Association

What you need to know

  • Hyde Housing Association is responsible for more than 50,000 homes across London, the South East, and East of England. As a social landlord, Hyde is legally required to keep its properties safe, dry, and in good repair.

  • In multiple cases, the Housing Ombudsman has found Hyde guilty of severe maladministration for failing to perform timely repairs or respond adequately to complaints.

  • Premier Legal Assist helps tenants take legal action by connecting them with specialist housing disrepair solicitors who work on a no-win, no-fee basis. That means you won't pay a penny unless your claim succeeds – take action and secure vital repairs and compensation. 

Find out if you are eligible to claim against Hyde Housing Association for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair refers to any significant problem in your home that affects your health, safety, or quality of life that your landlord has failed to fix within a reasonable time. This might include persistent issues like mould growing in bedrooms and bathrooms, damp patches in your Hyde Housing property that keep coming back after superficial treatment, or heating systems that fail during colder months, or faulty electrics, broken doors and windows.

Despite raising multiple repair requests, tenants have reported living without hot water, electricity, or working sanitation for long stretches. There are also more serious risks, such as asbestos, plumbing issues causing flooding, or black mould linked to respiratory health conditions.

The impact of these problems can be severe and affect your physical and mental health, damaging your personal belongings, or making parts of your home uninhabitable. If Hyde has failed to act on repair requests or made promises that haven't been followed through on, you may be eligible for compensation and legal enforcement of repairs.

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Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

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Hyde Housing Association Claims FAQs

Yes. If you’ve reported serious housing issues to Hyde, like mould, damp, heating breakdowns, leaks, or electrical faults, and they haven’t been resolved within a reasonable timeframe, you may well have a valid claim.

Premier Legal Assist is a regulated claims management company that works closely with solicitors who specialise in disrepair cases. These solicitors are familiar with Hyde Housing's repair obligations and procedures and will advise you clearly and professionally. While you can also escalate your complaint to the Housing Ombudsman and do not need to use a claims management company, many tenants find that legal action offers a quicker and more enforceable solution. 

Start by completing our short online claims form, briefly describing the disrepair issues you’ve experienced. Once we receive your form, a member of our team will contact you to arrange a free, no-obligation consultation. During this call, we’ll ask when the issues began, what you reported to Hyde, and whether any action was taken.

If your situation meets the criteria for a legal claim, we’ll refer you to a specialist housing law solicitor. The solicitor will take it from there, arranging inspections, gathering evidence, sending formal repair requests, and, if necessary, pursuing compensation through Court.

You’ll be kept informed at every stage, and the claim will be handled on a no-win, no-fee basis, so there is no upfront cost and you won’t pay anything unless your case is successful. 

We work exclusively with specialist lawyers who understand the specific obligations of housing associations like Hyde. They are experienced in dealing with serious delays, poor complaint handling, and unresolved disrepair issues.

By taking legal action through us, tenants often receive quicker responses, enforceable repairs, and fair compensation. Our process is straightforward, supportive, and fully transparent, with no hidden fees, pressure, or upfront costs.

Premier Legal Assist is a claims management company. While you can complain directly to Hyde or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

It depends on the nature of the disrepair, how long it has been going on, and how Hyde responds once formal legal notice is served. Some claims are resolved in a matter of weeks; others may take longer if Court involvement is needed.

Your solicitor will give you a clear estimate once they’ve reviewed your case, and you’ll be kept updated throughout. 

You may be entitled to compensation for a range of impacts, and if one of our panel solicitors takes on your case, they will explain these options to you in full.

Impacts can include being unable to use certain rooms, health problems caused by mould or cold, emotional distress, and damage to your personal belongings. Your solicitor will advise you on the potential value of your claim and work to ensure you receive the maximum amount that you are entitled to. 

The Housing Ombudsman is an independent service that looks into complaints about social landlords like Hyde Housing. While they can recommend compensation, repairs, or apologies, their decisions are not legally binding.

By contrast, legal action through a solicitor can lead to a binding court order that forces Hyde to carry out repairs and pay compensation. Premier Legal Assist gives you access to this route on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you’re living in a Hyde Housing property with ongoing disrepair, you don’t need to face it alone. Our team is here to help you access justice, secure essential repairs, and where appropriate, claim the compensation you deserve.

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.