Compensation for Housing Disrepair Claims

Great Places Housing Group

What you need to know

  • Great Places Housing Group manages over 25,000 homes across the North West and Yorkshire. As a registered social housing provider, it is legally required to keep its properties safe and liveable.

  • If you’ve reported issues like damp, mould, faulty electrics or broken heating to Great Places and they haven’t resolved them promptly, you could be entitled to compensation for the inconvenience, health risks, or property damage caused.

  • Premier Legal Assist is a regulated claims management company. We connect tenants with specialist housing disrepair solicitors who pursue claims against landlords like Great Places. Claims are handled on a no-win, no-fee basis, meaning you don’t pay unless your case is successful.

Find out if you’re eligible to claim against Great Places Housing Group for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair arises when a landlord fails to make necessary repairs, leaving the property unsafe or uninhabitable. As a housing provider, Great Places must maintain the structure, services, and safety of its homes.

If you’ve reported disrepair such as damp, mould, faulty plumbing or electrics and Great Places has failed to act within a reasonable time, you could be eligible for both urgent repairs and financial compensation.

We work with experienced solicitors handling claims against associations like Great Places Housing. They take care of the entire process from gathering evidence and arranging inspections to forcing repairs and securing compensation.

The no-win, no-fee process is simple and easy to follow – you will be kept up to date as your claim progresses.

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Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Although Great Places states that it aims to provide safe, well-maintained homes, many tenants report delays and repeated complaints with no resolution. If you’ve experienced this, legal assistance may help you get the action and compensation you deserve.

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Great Places Housing Group Disrepair Claims FAQs

Yes. If you've reported problems to Great Places and they’ve failed to resolve them within a reasonable timeframe, you may have grounds for a disrepair claim. Typical issues include damp, heating faults, plumbing problems, or structural defects.

Premier Legal Assist is a regulated claims management company that connects tenants to solicitors who specialise in these cases. While you can contact Great Places or the Housing Ombudsman directly, legal action often results in faster repairs and compensation.

The process starts with a short online form explaining the issues in your property.

We’ll follow up with a free, no-obligation consultation to discuss:

  • What problems you’ve reported and when
  • How Great Places responded
  • How the disrepair has affected your health, daily life or belongings

If your case qualifies, a solicitor will be assigned to manage the claim. They’ll handle everything, including inspections, evidence collection, legal proceedings, and negotiation, all on a no-win, no-fee basis.

When your landlord has failed to fix serious problems, you deserve support. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Understand how Great Places handles complaints
  • Know how to take effective legal action for urgent repairs
  • Fight for the full compensation you deserve

We offer a simple, guided process with no upfront costs, no legal jargon, and no risk to you.

Premier Legal Assist is a claims management company. While you can complain directly to Great Places Housing Group or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

If your specialist housing lawyer takes on your case, they will provide an estimated timeframe. This depends on:

  • The seriousness of the disrepair
  • How Great Places responds to legal requests
  • Whether court action becomes necessary

Once your case is accepted, your solicitor will give you a timeline and keep you informed throughout.

If your solicitor takes on your case, they will advise you about the value of your claim. You may be eligible for compensation if the disrepair has:

  • Made parts of your home unusable
  • Caused health issues (e.g., asthma from mould)
  • Damaged your possessions
  • Created stress or disrupted your daily life

Your solicitor will assess your circumstances and aim to recover the maximum amount you’re owed.

The Housing Ombudsman is an independent organisation investigating complaints from social housing tenants. You can escalate unresolved issues with Great Places after going through their complaints process.

However, the Ombudsman cannot enforce legal action or award legally binding compensation. A solicitor can issue court proceedings, forcing Great Places to carry out repairs and pay compensation.

Premier Legal Assist connects tenants with housing disrepair solicitors who act on a no-win, no-fee basis, helping you take effective legal action when complaints go ignored.

Get in touch with Premier Legal Assist today

If you’re a Great Places tenant living with persistent disrepair, don’t face it alone. We’re here to help you take the next step toward proper repairs, compensation, redress and accountability.

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.