Golding Homes manages around 7,200 homes in Kent and is legally required to keep them safe and habitable.
Around 37% of non-emergency repairs are fixed late, and tenants continue to make disrepair complaints, including persistent mould, damp and faulty heating.
Premier Legal Assist connects tenants with specialist housing disrepair solicitors who act on a no‑win, no‑fee basis, helping you secure essential repairs and compensation for distress, health impacts, or damage caused by Golding’s shortcomings.
Find out if you’re eligible to claim against Golding Homes for repairs and compensation
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to serious faults that make your home unsafe or unpleasant: leaks, damp, mould growth, pest infestations, damaged heating systems, structural cracks, or faulty electrics. Golding Homes is legally obligated to address these promptly.
Despite investment, some tenants experience long waits, multiple failed appointments, and ongoing damp and mould damage at Golding Homes. Case studies show tenants living with mould for over a year or enduring unsafe conditions before being rehoused or compensated.
Our panel of solicitors specialise in social housing disrepair claims. They will manage inspections, collect evidence, issue legal demands for repairs, and negotiate or prosecute compensation - all on a ‘no-win, no-fee’ basis
Common disrepair issues that may form the basis of a claim include:
According to tenants, over a third of Golding Homes' non-emergency repairs have not been fixed or completed on time; if this sounds familiar, you may have a claim.
I'm unsure if I have a claim against Golding Homes. Can you help?
Yes, of course. If you've reported significant issues such as mould, damp, leaks, unsafe heating or faulty electrics and Golding hasn't resolved them within a reasonable time, you may have a valid claim.
Premier Legal Assist is a regulated claims management company that works with specialist solicitors familiar with Golding’s repair obligations. While you can complain to the Housing Ombudsman directly, legal action often leads to faster, enforceable outcomes than formal complaints.
What’s the process for making a disrepair claim against Golding Homes?
Complete our short online claims form detailing the disrepair. A member of our team will contact you for a free consultation to discuss:
If your claim is eligible, you'll be connected to a specialist solicitor who will:
All on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Golding Homes claim?
Our solicitors understand Golding Homes’ internal processes and legal duties. We work with experienced, specialist no-win, no-fee housing disrepair lawyers who:
The process is clear, supportive, and with no upfront costs, ensuring you get the redress you are due. While you can complain directly to Golding Homes or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results
What does it cost to make a claim against Golding Homes?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Timescales depend on:
Once your solicitor accepts the case, they’ll give you an estimated timeframe and keep you updated throughout.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. You may receive compensation for:
Each case is different - your solicitor will work to secure the maximum compensation you're entitled to.
The Housing Ombudsman is an independent authority that examines complaints against landlords like Golding Homes. You can escalate your complaint after using Golding Homes’ internal complaints procedure.
They can recommend repairs, compensation, or apologies, but their decisions are not legally enforceable.
Legal action through a solicitor enables you to obtain a binding court order compelling Golding to make repairs and pay compensation. Through Premier Legal Assist, you can access this route on a no-win, no-fee basis, often delivering faster, enforceable outcomes than the Ombudsman.
If you're living in a Golding Homes property with unresolved disrepair, you don’t have to face it alone. Fill out our quick form to start your claim and take your first step towards securing vital repairs and rightful compensation.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
