Futures Housing Group is a housing provider responsible for over 10,000 homes across the East Midlands. Like all social landlords, it has a legal obligation to ensure its properties are maintained in a safe, secure condition.
If you’ve reported repair issues such as damp, leaks, broken heating or electrics, and Futures hasn’t acted within a reasonable timeframe, you may be entitled to compensation.
Premier Legal Assist is a regulated claims management company. We connect tenants with expert housing disrepair solicitors on a no-win, no-fee basis, so you only pay if your claim is successful.
Find out if you’re eligible to claim against Futures Housing Group for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair happens when landlords fail to carry out repairs, leaving the property in a condition that affects health, safety, or quality of life. Futures Housing Group is legally required to maintain the structure and key services in its properties and to respond to disrepair reports appropriately.
If you've contacted Futures about a repair issue that remains unresolved or poorly handled, you may have the right to seek legal redress. Compensation can help you recover for the inconvenience, health impacts, or damage caused.
We partner with experienced solicitors who specialise in pursuing claims against housing providers such as Futures Housing Group. They manage the entire legal process from start to finish, collecting supporting evidence, arranging property inspections, pushing for essential repairs, and securing compensation. All work is done on a no-win, no-fee basis, so you won't pay anything unless your case succeeds.
Common disrepair issues that may form the basis of a claim include:
Futures Housing Group is responsible for ensuring its properties are safe and comfortable; however, many tenants report ongoing issues such as damp, mould, heating problems, and leaks that remain unresolved for months despite repeated repair requests. If you’ve been affected by delays or ignored complaints, legal support could help enforce your rights and secure the repairs and compensation you deserve.
I'm unsure if I have a claim against Futures Housing Group. Can you help?
Yes we can. If you've reported leaks, damp, mould, broken heating, or unsafe electrics to Futures Housing Group and they've failed to fix them within a reasonable time, you may have a valid claim.
Premier Legal Assist is a claims management company that works with solicitors who specialise in housing disrepair. While you can complain directly to Futures Housing or the Housing Ombudsman, legal action often results in faster repairs and enforceable outcomes.
What’s the process for making a disrepair claim against Futures Housing Group?
The process is simple. Start by filling out a short online form explaining the repair issues in your home
We'll then arrange a free consultation call to discuss:
If your case qualifies, we’ll refer you to a specialist housing disrepair solicitor. They’ll manage everything from gathering evidence to securing repairs and compensation on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Futures Housing Group claim?
We help tenants who have been ignored or let down by their housing provider. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
There's no upfront cost, and we make the process straightforward and stress-free. Premier Legal Assist is a claims management company. While you can complain directly to Great Places Housing Group or the Housing Ombudsman, taking legal action through our panel of solicitors can lead to speedier results.
What does it cost to make a claim against Futures Housing Group?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
If your solicitor takes on your case, they will provide an estimated timeframe. Timeframes vary depending on:
Your solicitor will give you an estimated timeline once they’ve assessed your case, and will keep you informed throughout the process.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. Compensation may be awarded if the disrepair has caused:
Each claim is assessed on its own facts, and your solicitor will work to secure the highest possible settlement.
The Housing Ombudsman is an independent body that investigates complaints about social landlords like Futures Housing Group. You can use their service if you’ve completed Futures' complaints process and are still dissatisfied.
However, Ombudsman decisions are not legally binding. If urgent repairs or compensation are needed, legal action through a solicitor may be more effective.
At Premier Legal Assist, we help tenants take that step, referring you to experienced solicitors who can enforce your rights through the courts, if necessary, all on a no-win, no-fee basis.
If you live in a Futures Housing Group property with unresolved disrepair, you have options; legal support can help you get the repairs and compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
