Derby Homes manages around 12,600 council and housing association homes on behalf of Derby City Council. As an Arm’s-Length Management Organisation (ALMO), it is legally responsible for maintaining its properties to a safe, decent, and habitable standard.
While Derby Homes performs strongly in key areas such as safety compliance, gas servicing, and response times, some tenants still experience long-standing problems with issues like damp, mould, heating failures, and internal leaks.
We help tenants enforce their rights by connecting them with specialist housing disrepair solicitors who act on a no-win, no-fee basis. If you are a Derby Homes tenant living in poor conditions due to delayed or incomplete reported repairs, you may be entitled to legal redress.
Find out if you are eligible to claim against Derby Homes for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair covers problems that Derby Homes is legally required to fix but has failed to address within a reasonable time after being reported. This includes damp and mould, faulty heating, leaks, broken electrics, and structural defects.
Derby Homes tenants report that repair issues go unresolved, especially where complaints have not been escalated or followed up, and some tenants have been left in unsafe or unhealthy conditions.
If this sounds like your situation, our housing panel solicitors may be able to help. They will guide you through the process, arrange inspections, gather evidence, and take legal action if necessary. All of this is handled on a no-win, no-fee basis.
The range of housing disrepair complaints commonly includes:
If you’ve experienced these issues and Derby Homes has failed to act, you may be entitled to compensation and enforced repairs.
I'm unsure if I have a claim against Derby Homes. Can you help?
Yes. If you’ve reported issues like damp, leaks, broken heating, or a lack of follow-up on repairs, and Derby Homes has not fixed the problem in a reasonable time, you may be entitled to make a claim.
Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Ombudsman can be useful, legal action often results in faster and enforceable repairs.
What’s the process for making a disrepair claim against Derby Homes?
Start by completing our quick online claims form. One of our team will contact you for a free consultation where we will ask about:
If your case qualifies, we will connect you with a specialist housing solicitor who manages the full process, from inspection to resolution. All claims are handled on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Derby Homes claim?
We connect tenants with solicitors who are specialists in housing disrepair law. They understand Derby Homes’ responsibilities and know how to build a strong legal case to push for repairs and compensation. We provide:
Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the landlord’s complaints process and Housing Ombudsman can be helpful, legal action is often more direct and effective.
What does it cost to make a claim against Derby Homes?
There is no upfront cost to begin your claim. If your lawyer wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
If one of our panel solicitors takes on your case, they will give you a realistic timeline and will update you as your claim progresses. This depends on:
Some cases settle quickly, but others may take longer if Derby Homes does not cooperate.
What kind of compensation could I receive?
If you are eligible to claim and your solicitor takes on your case, they will advise you about the likely compensation to be claimed. You may be entitled to compensation for:
Each claim is assessed individually. Your solicitor will aim to secure the maximum compensation based on your circumstances and eligibility.
The Housing Ombudsman is an independent service that investigates complaints made by tenants of social landlords like Derby Homes. If you’ve followed the Derby Homes complaints procedure and still haven’t received a satisfactory outcome, you can refer the case to the Ombudsman.
However, the Ombudsman’s decisions are not legally binding. If you want a guaranteed outcome, legal action through a solicitor may be a better route.
Premier Legal Assist works with solicitors who can help you secure Court-enforceable repairs and financial compensation on a no-win, no-fee basis.
If you’re a Derby Homes tenant living with unresolved disrepair, we can help. Our team will connect you with expert legal support to explore your options.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
