Cornwall Housing manages more than 10,000 homes across Cornwall on behalf of Cornwall Council. It is legally responsible for ensuring those homes are safe, secure, and maintained to a reasonable standard.
However, the Housing Ombudsman has investigated failures by Cornwall Homes that have had an impact on tenants.
If your rented home is managed by Cornwall Housing and you've experienced problems that haven't been resolved properly after reporting them, we can help you claim for repairs and where appropriate, compensation, on a no-win, no-fee basis.
Find out if you are eligible to claim against Cornwall Housing for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to serious repair or maintenance issues that your landlord is legally required to resolve but has not done so within a reasonable time. Cornwall Housing is responsible for maintaining the condition, safety, and essential services of its properties.
In recent Housing Ombudsman cases, Cornwall Housing has been criticised for delays in tackling mould, failing to repair leaks, and not keeping tenants informed. If your complaints have gone unanswered or the same issues keep returning, you may be entitled to bring a claim.
Premier Legal Assist works with specialist housing lawyers who deal with these kinds of cases every day. They will manage your claim from start to finish, including gathering evidence, inspecting the property, and contacting Cornwall Housing on your behalf. You pay nothing unless your claim is successful.
The range of housing disrepair complaints commonly includes:
All claims are handled on a no-win, no-fee basis, and we aim to make the process straightforward and supportive.
I'm unsure if I have a claim against Cornwall Housing. Can you help?
Yes. If you've reported problems to Cornwall Housing and repairs have not been carried out properly or in a timely manner, you may be eligible to claim. Our team will review your case for free and let you know what to do next.
Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs.
What’s the process for making a disrepair claim against Cornwall Housing?
Start by filling out our online form. One of our team will contact you for a free consultation. If your claim is suitable, we’ll connect you with a solicitor who will:
There are no upfront costs. You only pay if your claim succeeds.
Why should I use Premier Legal Assist for my Cornwall Housing claim?
We support tenants in holding landlords accountable when repair obligations are neglected. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the social landlord’s complaints process and Ombudsman can be helpful, legal action is often more direct and effective.
What does it cost to make a claim against Cornwall Housing?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
The timeline varies depending on:
If your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. You may be awarded compensation for:
The Housing Ombudsman is an independent body that investigates complaints about social landlords. You can refer a case to the Ombudsman if you’ve gone through Cornwall Housing’s internal complaints process.
However, the Ombudsman's decisions are not legally binding. While they may recommend that Cornwall Housing fix the problem or pay compensation, they cannot enforce those decisions. Taking legal action through a solicitor is often a more effective way to get repairs done and claim compensation.
Premier Legal Assist connects tenants with solicitors who specialise in these cases on a no-win, no-fee basis.
If you're a Cornwall Housing tenant living with ongoing disrepair, poor conditions, or ignored complaints, now is the time to act.
Our team is here to help you secure compensation and the repairs you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
