Bolton at Home is responsible for managing over 18,000 homes across Bolton and Greater Manchester. As a registered provider of social housing, it has a legal duty to ensure all homes are kept safe, secure, and habitable.
When repairs are reported but not acted on within a reasonable time, it can result in damp, mould, leaks, or other serious hazards that affect your health and wellbeing. If Bolton at Home has failed to resolve such issues, you may be eligible for compensation.
At Premier Legal Assist, we’re a regulated claims management company that connects social housing tenants with expert housing disrepair solicitors. Claims are handled on a no-win, no-fee basis, meaning you pay nothing unless your claim succeeds.
Find out if you’re eligible to claim against Bolton at Home for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair occurs when a landlord fails to maintain the condition of a property, making it unsafe or unsuitable to live in. This includes structural issues, mould, damp, faults with plumbing or electrics, and any problem that affects your health, comfort, or daily life.
Bolton at Home is legally required to keep their properties in good repair. If you've reported issues and they haven’t been fixed within a reasonable timeframe, you may be entitled to repairs and financial compensation.
We work with solicitors who specialise in housing disrepair cases against social landlords like Bolton at Home. If your case is accepted, your solicitor will manage everything, from inspections and legal notices to securing the necessary repairs and pursuing compensation.
You won't have to pay anything upfront, and because it's a no-win, no-fee service, there's no cost if the claim doesn't succeed.
Common disrepair issues that may form the basis of a claim include:
Many tenants have reported long delays and poor communication from Bolton at Home when trying to get repairs carried out. If you’ve experienced similar problems, legal help can make a real difference.
I'm unsure if I have a claim against Bolton at Home. Can you help?
Yes. If you’ve reported problems to Bolton at Home and they’ve failed to act within a reasonable period, you may have a valid claim. Common issues include mould, heating failures, leaks, and electrical hazards.
Premier Legal Assist is a claims management company that refers tenants to specialist housing disrepair solicitors. While you can raise complaints directly or through the Housing Ombudsman, legal action often results in quicker repairs and enforceable compensation.
What’s the process for making a disrepair claim against Bolton at Home?
You start by filling out our short online form describing the problems in your home. We’ll then arrange a free consultation to ask about:
If your case qualifies, we’ll refer you to an experienced solicitor who will handle everything, from gathering evidence to negotiating repairs and compensation, with no upfront cost.
Why should I use Premier Legal Assist for my Bolton at Home claim?
We support tenants whose repair requests have been ignored or delayed. We work with experienced, specialist no-win, no-fee housing disrepair lawyers who:
Premier Legal Assist is a claims management company. While you can complain directly to Bolton at Home or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.
What does it cost to make a claim against Bolton at Home?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Your solicitor will give you an estimated timeline based on your specific case. The time it takes depends on:
Your solicitor will keep you informed and push for urgent repairs where required.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. If disrepair has affected your home or wellbeing, you may be entitled to compensation for the following:
Each case is different, and your solicitor will work to secure the maximum compensation you are legally entitled to.
The Housing Ombudsman investigates complaints made by tenants of social housing providers like Bolton at Home. You can contact them after following Bolton at Home’s internal complaints process.
While the Ombudsman can recommend repairs and compensation, their decisions are not legally binding. In contrast, solicitors can take legal action that compels the landlord to carry out repairs and pay compensation through the courts.
Premier Legal Assist connects you with housing disrepair solicitors who handle these cases on a no-win, no-fee basis, often more effectively than waiting on complaints procedures.
If you’re living in a Bolton at Home property with unresolved repair problems, you don’t have to face it alone. Take the first step towards securing the repairs and compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
