Thousands of social housing tenants in the UK are living in properties with serious disrepair such as damp, mould, heating failures, electrical faults or water damage that can impact their health, safety, and wellbeing.
Accent Group is a national housing provider managing over 19,000 homes across England. It is legally responsible for ensuring these homes are safe, fit for habitation, and properly maintained. You may be entitled to compensation if you've reported repairs and Accent has failed to act.
At Premier Legal Assist, we connect tenants with specialist housing disrepair solicitors who act on a no-win, no-fee basis. We help you secure essential repairs and claim compensation for the disruption and hardship caused by Accent Group’s failure to fulfil its responsibilities.
Find out if you’re eligible to claim against Accent Group for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to any serious maintenance issue that your landlord has failed to resolve within a reasonable time, especially when it makes your home unsafe or uninhabitable. Accent has a legal duty to maintain the structure, utilities, and services in its homes.
You may have a valid disrepair claim if you've reported issues to Accent Group that were ignored or poorly handled. Common problems include long-standing mould, heating issues, electrical faults and leaking roofs.
At Premier Legal Assist, we work with a panel of expert housing disrepair lawyers who handle claims against social landlords like Accent. Your solicitor will manage everything from inspections and evidence collection to legal proceedings and settlement negotiations – all on a no-win, no-fee basis; you don’t pay unless your claim succeeds.
Common disrepair issues that may form the basis of a claim include:
Despite Accent’s investment in home maintenance, many tenants still report poor communication, missed appointments, and long delays in getting repairs done. If this is your experience, legal support could make a real difference.
I'm unsure if I have a claim against Accent Group. Can you help?
Yes. If you've reported disrepair to Accent and they’ve failed to resolve it within a reasonable time, you may have grounds to make a claim. Common issues include damp, mould, boiler breakdowns, dangerous electrics, or damaged doors and windows.
Premier Legal Assist is a claims management company. While you can raise complaints directly with Accent or the Housing Ombudsman, legal action through our panel of solicitors often produces faster, enforceable outcomes.
What’s the process for making a disrepair claim against Accent Group?
Begin by completing our brief online claims form and explaining your issues with your Accent property.
Next, we’ll call you for a free, no-obligation consultation, where we’ll ask about:
If your claim qualifies, we’ll connect you with a trusted and specialist housing disrepair solicitor who will handle your case from start to finish on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Accent Group claim?
At Premier Legal Assist, we specialise in supporting tenants in social housing. When your landlord fails to carry out vital repairs, it’s more than an inconvenience; it’s a breach of duty.
We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What does it cost to make a claim against Accent Group?
There’s no upfront cost to start your claim. If your case is successful, your solicitor will deduct a success fee (typically 25% of your compensation) from your payout.
Any fees will be clearly explained to you before you sign anything. If you cancel after the 14-day cooling-off period, cancellation charges may apply.
How long does a housing disrepair claim take?
It depends on the severity of the disrepair and how quickly Accent responds. If your solicitor takes on your case, they will provide an estimated timeframe.
Factors that affect the timeline include:
Your solicitor will keep you updated throughout.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. You may be eligible for compensation if the disrepair has caused:
Each case is different, but your solicitor will work to secure the maximum amount you’re entitled to.
The Housing Ombudsman is a free service that investigates complaints about social landlords like Accent. If you’ve gone through Accent’s complaints process without resolution, you can escalate to the Ombudsman.
However, the Ombudsman's decisions are not legally binding. They can recommend repairs or compensation but can't force landlords to act.
If you want legal enforcement of repairs or compensation for the distress caused, our panel of solicitors can help. At Premier Legal Assist, we connect tenants to housing disrepair experts who pursue court-enforceable outcomes on a no-win, no-fee basis.
If you're living in an Accent Group property with serious or ongoing disrepair, don’t wait. Complete our short form and take the first step toward repairs, compensation, and holding your landlord accountable.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
